Service: Continuent’s Backbone

With Continuent, it’s not just your MySQL databases that remain available…

Continuent’s 24//7/365 Support team, consisting of highly experienced DBAs, SysAdmins and Architects, is also always available.

The Continuent Tungsten team pioneers the need for cloud-savvy business-critical MySQL databases that are platform-agnostic, highly-available, and globally-scaling. Continuent’s flagship product is a tightly-integrated and fully-tested clustering solution handling billions of transactions per day and protecting over $20 billion dollars in annual revenue.

Enjoy a sunny (and windy) San Francisco day on a sailboat with Continuent’s Founder and CEO, Eero Teerikorpi, to hear about Continuent's customer service!

Video Transcript

Hello, I’m Eero Teerikorpi, Founder and CEO of Continuent. Greetings from sunny and windy San Francisco Bay.

Today I’d like to discuss the concept of 3 minutes. If you wonder what the heck these 3 minutes might be…the length of this video blog maybe?

Three minutes is a really short time. 180 seconds. Running a mile takes longer than 3 minutes. But there’s a host of other things that takes longer than 3 minutes.

But for Continuent we’ve set that as a benchmark for critical response for the business-critical MySQL deployments our customers have running. Over the past several years the actual response time average has been less than 3 minutes - about 2 minutes and 30 seconds.

This is how seriously we take our customers' deployments. We not only want to be available to help, but in reality we can demonstrate that we are.

So, when you are thinking about building business-critical MySQL applications, Continuent is your choice, for the quality of the software, as well as the quality and speed of the Support services we provide.

Smooth sailing, steady as she goes as we like to say!


About the Author

Continuent Team

Continuent, the MySQL Availability Company, since 2004 has provided solutions for continuous operations enabling business-critical MySQL applications to run on a global scale with zero downtime. Continuent provides geo-distributed MySQL high availability on-premises, in hybrid-cloud, and in multi-cloud environments.

Continuent customers are leading SaaS, e-commerce, financial services, gaming and telco companies who rely on MySQL and Continuent to cost-effectively safeguard billions of dollars in annual revenue.

Continuent’s database experts offer the industry's best 24/7 MySQL support services to ensure continuous client operations.

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